Terms & Conditions
Agreement Between Our Customer and Madesa Inc (D.B.A. Rana Furniture)
Sales Contract
DELIVERY
Delivery will be performed by a third-party company on your selected day and can be canceled before the delivery process starts. After a phone confirmation, a cancellation fee will apply. Merchandise should be received in the time frame given to the Customer. If the Customer is not present to receive the goods, a re-delivery charge will be applied. The delivery team will place the furniture were indicated by the customer one time; we cannot move existing furniture or dispose of it. Normal set-up includes attaching mirror supports, reversing drawer hardware, assembling beds and dining room tables. Bunk beds are subject to an additional assembling fee. We are not equipped to dust, hang mirrors on walls, level furniture on carpet, attach headboard to frame or cut bed slats. If in the process of delivery, it is found to be too difficult to maneuver a piece of furniture in narrow halls, doorways, or stairways, then RANA FURNITURE cannot be responsible for any damages to furniture, floors or walls. Note that if the home is not accessible to our truck or is above the second floor without access to an elevator, it will be the Customer’s responsibility to provide a means of transportation from the truck to the home. To ensure the safety of our drivers, RANA FURNITURE will determine whether they will make deliveries during hazardous weather conditions, change of delivery date not represent a breach of the contract.
SHIPPING
It will be scheduled within 7 days of your purchase. After a phone confirmation cancellation fee will apply. Merchandise should be received in the time frame given to the Customer. If the Customer is not present to receive the goods a charge will apply. Merchandise will be dropped off inside the front door of your home or building’s lobby.
DAMAGED MERCHANDISE
The Customer is responsible for inspecting the merchandise before signing the receipt. Any damaged item must be returned with the same truck. Returned items will be scheduled for re-delivery without charge.
WARRANTY
Merchandise sold and delivered by RANA FURNITURE is backed by a 90-day warranty against material or manufacture defects. During this period customers must provide photographic proof, or an inspection fee will apply, RANA FURNITURE will make an in-home repair without an additional cost. The warranty is voided if the merchandise is transported to a different location from the final delivery address. The warranty does not cover abuse of the merchandise or normal wear and tear. There are no warranties on pick-ups, floor samples or clearance merchandise.
PROTECTION PLAN
As part of our product lineup, we offer a protection plan provided by Montage Furniture Service. Please refer to the printed materials for full terms and conditions. Customers will receive complete coverage details upon registration. The plan includes a 30-day cancellation period, during which customers may cancel for a full refund with no deduction for time elapsed.
RENT TO OWN
Customers agree to the terms of leasing companies provided. Please refer to the contract for terms and conditions.
OTHERS
Customer voluntarily assumes all risk of accident when using any product on this order and agrees to release of liability and forever discharge Rana Furniture of any and all claims, demands or suits which have arisen or may arise as a result of the use of any product.
CANCELLATION, RETURNS & REFUNDS
Orders could be canceled before delivery has been scheduled. Furniture can be returned with the same delivery truck for a 100% refund minus delivery charge. Customers can return the merchandise within 7 days of delivery for an 70% refund minus the delivery charge. Items must be packed in their original boxes and in new conditions. Merchandise labeled “As Is”, “Floor Sample”, as well as any “Special Orders” are irrevocable and are not subject to refund, exchange or cancellation. Cash payments will be returned by check, two weeks after cancellation.
In the event RANA FURNITURE takes legal action concerning the terms of this agreement. Whether or not the matter proceeds to judgment, RANA FURNITURE shall be entitled to reasonable attorney’s fees and out of pocket costs incurred.
Rana Furniture $50 Visa® Reward Card Promotion
Promotion Terms & Conditions
Receive a FREE $50 Visa® Reward Card with a qualifying in-store purchase of $999 or more during the promotional period.
Promotion Period
Offer valid on qualifying purchases made August 7, 2026, through August 16, 2026.
Eligibility
To qualify for this promotion, customers must:
- Receive this promotional offer directly from Rana Furniture through an approved marketing campaign (including SMS, WhatsApp, email, or other authorized communications).
- Make an in-store purchase of $999 or more before taxes and delivery fees.
- Complete the purchase during the promotional period.
- Provide a valid email address at the time of purchase.
- Have the qualifying order fulfilled (picked up or delivered) no later than August 31, 2026.
Reward Fulfillment
The $50 Visa® Reward Card is fulfilled by Elite Rewards and is not issued at the time of purchase.
After your qualifying order has been fulfilled and verified:
- Rana Furniture will submit your qualifying purchase information to Elite Rewards.
- Elite Rewards will process the reward and email a unique redemption code within 1–3 business days from info@selectyourcard.biz.
- Customers should check their Inbox, Spam, and Junk folders if the email is not received.
- Visit www.SelectYourCard.biz and enter the voucher code provided.
- Customers may choose either a Virtual Visa® Reward Card or a Physical Visa® Reward Card.
- The Virtual Visa® Reward Card can be added to Apple Wallet or Google Wallet and used anywhere Visa® is accepted.
- If a Physical Visa® Reward Card is selected, it will be mailed to the address provided during redemption and generally arrives within 7–10 business days.
Restrictions
- Valid in-store only.
- One (1) $50 Visa® Reward Card per qualifying transaction.
- Minimum qualifying purchase of $999 before taxes and delivery fees.
- Offer is available only to customers who received this promotion directly from Rana Furniture through an approved marketing campaign.
- Cannot be applied to previous purchases.
- Cannot be applied to existing or pending orders placed before August 7, 2026.
- Cannot be combined with any other Rana Furniture reward card or gift card promotion unless otherwise authorized.
- Purchases that are canceled, returned, refunded, or otherwise reversed are not eligible.
- Orders not fulfilled by August 31, 2026, are not eligible for this promotion.
- Offer is subject to verification and availability.
- Visa® Reward Card fulfillment is managed by Elite Rewards.
- Rana Furniture is not responsible for delays caused by incorrect customer information or delays associated with Elite Rewards' fulfillment process.
General Terms
Rana Furniture reserves the right to verify customer eligibility and qualifying purchases and to modify, suspend, or terminate this promotion at any time without prior notice due to fraud, technical issues, or circumstances beyond its control.
Void where prohibited by law. Additional restrictions may apply.
Questions?
For questions regarding this promotion, please visit your nearest Rana Furniture showroom or contact our Customer Service team.