DELIVERY INFORMATION
Premium Delivery
- Pick your preferred day of the week to receive your order from Monday to Friday.
- 2-hour time window is provided the day prior.
- Full-service delivery, setup, placement, and final inspection.
- Removal of all packaging materials, and removal of your old mattress with the purchase of a new mattress.
Next Day Delivery
- One-day delivery
- 2-hour time window is provided on the same day if your delivery.
- Full-service delivery, setup, placement, and final inspection.
- Removal of all packaging materials, and removal of your old mattress with the purchase of a new mattress.
Shipping
- Assembly, unpacking, unwrapping, and setup are NOT included.
- Service is available exclusively on Mondays and Fridays.
- Available only for orders within Miami-Dade and Broward counties.
- Offer applies exclusively to prepaid orders with a subtotal over $599.
- Shipping will be scheduled within 7 days of purchase..
- Products are pre-inspected but shipped in their original packaging.
- A 2-hour shipping time window will be provided the day prior.
- All boxes and packages will be dropped off at the front door of the residence or at the first-floor lobby or designated loading dock of apartment buildings and high-rises.
-Limited-Time Free Shipping Offer: For qualifying orders, a discount equal to the applicable shipping service fee will be automatically applied at checkout, effectively reducing the shipping charge to $0.
- Free shipping cannot be combined with other promotions, financing, or lease options.
- Additional restrictions may apply. Please visit a Rana Furniture store for complete details.
After 5 PM Delivery
- Pick your preferred day of the week to receive your order After 5 PM from Monday to Saturday.
- 2-hour time window is provided the day prior.
- Full-service delivery, setup, placement, and final inspection.
- Removal of all packaging materials, and removal of your old mattress with the purchase of a new mattress.
Saturday Delivery
- Get your delivery on a Saturday.
- 2-hour time window is provided the day prior.
- Full-service delivery, setup, placement, and final inspection.
- Removal of all packaging materials, and removal of your old mattress with the purchase of a new mattress.
- Delivery will be performed by a third-party company on your selected day. You can cancel before the delivery process starts. After a phone confirmation, a cancellation fee will apply.
- Merchandise should be received in the time frame given to the Customer. If the Customer is not present to receive the goods, a re-delivery charge will be applied.
- The delivery team will place the furniture were indicated by the customer once; we cannot move existing furniture or dispose of it. Normal set-up includes attaching mirror supports, reversing drawer hardware, and assembling beds and dining room tables. Bunk beds are subject to an additional assembling fee. We are not equipped to dust, hang mirrors on walls, level furniture on carpet, attach headboards to frames, or cut bed slats.
- If in the process of delivery, it is found to be too difficult to maneuver a piece of furniture in narrow halls, doorways, or stairways, then RANA FURNITURE cannot be responsible for any damages to furniture, floors or walls. Note that if the home is not accessible to our truck or is above the second floor without access to an elevator, it will be the Customer’s responsibility to provide a means of transportation from the truck to the home.
- To ensure the safety of our drivers, RANA FURNITURE will determine whether they will make deliveries during hazardous weather conditions, change of delivery date not represent a breach of the contract.
Pick Up Instructions
- All Pickup orders MUST have an appointment. Orders without an appointment will not be completed even if the customer is to present themselves at the warehouse.
- To ensure minimal wait time please call 30 to 60 minutes before arriving and provide the sales order number. Otherwise, the regular pick-up process might take approximately up to an hour to complete. (305) 471-4706 Option 0.
- Upon arriving please present the copy of your sales order at the front desk, if the sales order is not available the person whose name the sales order is under must be present and would be able to pick up with an valid I D.
- Chairs, table bases, coffee tables or any other items consider difficult to assemble will be assemble by us with NO EXCEPTIONS.
- You must supply your own adequate protection and necessary transport materials. You will need two people to properly handle and load larger items.
- Inspection of your own merchandise its mandatory. You will not be allowed to take any items without proper inspection first; as merchandise that is picked up is not subject to any type of warranty.