Full service ‘White Glove’ Delivery which includes:
your preferred day of the week to receive within weekdays.
- 2 hours time window
provided the day before: 9AM-6PM.
- Pre delivery quality
control check / inspection and professional assembly in our warehouse.
- Online tracking of your
delivery with call-ahead notifications
- Full service delivery, setup,
placement and final inspection.
- Removal of all packaging
materials and removal of old mattress with purchase of a new mattress.
- 7 day satisfaction
NEXT DAY / SAME DAY DELIVERY
-Your Premium Delivery can
be scheduled tomorrow or same day of purchase for an additional fee.
Next Day are Monday thru Saturday, Same Day if purchased before 2:00 pm
AFTER 5PM DELIVERY
Premium Delivery can be scheduled between 5PM-Midnight. Extra $20 fee.
Premium Delivery can be scheduled on Saturday. Extra $15 fee
SHIPPING (FREE over
within 7 days of your purchase.
- Products pre-inspected
but delivered in their original packaging.
- 2 hour time window
provided early morning same day : Time windows range between 9AM-6PM.
- Drop off at your front
door or first floor lobby of high rise or apartment.
- Final in-package
NOT INCLUDED: Packaging removal,
any assembly or specific room placement of products.
-You can choose the day but not an specific
time, the time window is automatically assigned by your delivery address and
the time frame of wait time will be 2 hours.
-Delivery DATE and ADDRESS can be confirmed up
to 3 days in advanced. If we can’t confirm the date before the cut-off time of
the chosen date, the delivery will be changed to the following available day.
frame confirmation calls or text can be up to two days before. Except for Same
Day and Next Day deliveries which would be confirmed the day of delivery.
-If for any
reason we cannot contact you to confirm the delivery time during the
confirmation time window, your delivery will be postponed for the next
available date. Usually between 2 or 4 days depending on availability.
-All contact numbers provided might be used to
confirm the time frame, only provide numbers of person with permission to
confirm delivery date and time window.
delivery time frame is confirmed it might not be canceled, changed or moved. If
nobody is at home during the time frame confirmed a re-delivery fee will apply.
Once a delivery is confirmed or attempted, the delivery fee is non-refundable.